🏗️ What is a ‘general organisational structure’?

The ‘general organisational structure’ describes the basic structure of a project, company or organisation. It shows who has which tasks, who reports to whom and how responsibilities are distributed.

You can think of it like a house:

• The roof represents the highest decision-making level (e.g. board of directors).
• The load-bearing walls are the management (e.g. executive management, project management).
• The rooms below are the various departments (e.g. finance, IT, training).
• The people in the house are the employees who do the day-to-day work (e.g. trainers, technicians, administration).

📌 Purpose of the structure:

• To create clarity: Who does what?
• Efficiency: Division of labour without chaos.
• Responsibility: Everyone knows their area of responsibility.
• Transparency: Outsiders (donors, partners, authorities) can see how everything is organised.

📘 Simple sentence for presentations:

‘The general organisational structure helps us to clearly distribute our tasks so that our project can be implemented smoothly, transparently and successfully.’

📊 Organizational Chart – Sierra Leone Technology Training Center (SLTTC)

Level	Position / Role	Responsibility
1. Oversight Level	Board of Directors	Strategic oversight, budget approvals, supervision
	Funding Institutions / Partners	Indirect influence (e.g. donors, government bodies)
2. Executive Level	CEO – Chief Executive Officer	Overall leadership, strategy, reporting to the board
3. Reports Directly to CEO	COO – Chief Operating Officer	Daily operations, program implementation
	CFO – Chief Financial Officer	Finance, budgeting, accounting
	CTO – Chief Technology Officer	Technology management, IT infrastructure
	Program Director	Program coordination, scheduling
	HR Manager (Human Resources)	Staff recruitment, HR policies, contracts
	M&E Officer (Monitoring & Evaluation)	Impact evaluation, quality assurance
4. Middle Management	Regional / Field Coordinators	Supervise implementation in cities: Freetown, Bo, Kenema, etc.
	Training Managers	Oversee training schedules and trainers
	Logistics & Procurement Officer	Purchase of equipment, storage, delivery logistics
	Communications & Outreach Officer	Public engagement, social media, participant recruitment
5. Operational Level	Trainers / Digital Instructors	Conduct digital literacy and tech training
	IT Support Staff	Technical support for devices and systems
	Administrative Assistants	Registration, office support
	Facility & Maintenance Staff	Cleaning, maintenance, security
	Community Mobilizers	Local outreach and participant engagement

🔝 Above the CEO (if necessary or in larger structures):

1. Board of Directors (Administrative Board / Supervisory Board)
   • Chairperson of the Board
   • Members (Board Members)
   • Responsibilities: Strategic oversight, approval of budgets and major decisions
2. Investors / Sponsors / Government Agencies(indirect control)
   • e.g. donor institutions such as GIZ, EU, UNDP, private investors or ministries

👤 CEO – Chief Executive Officer

• Main responsibilities: Overall management of the project, strategic decisions, external representation, reporting to the board

👥 Below the CEO: Senior management

1. COO – Chief Operating Officer (management of operations)
   • Responsible for day-to-day operations
2. CFO – Chief Financial Officer
   • Responsible for budget, accounting, salaries, reports
3. CTO – Chief Technology Officer
   • IT infrastructure, equipment, digital platforms, data protection
4. Programme Director / Project Manager
   • Coordination of all activities, training sessions, schedules
5. HR Manager – Human Resources Manager
   • Recruitment, contracts, employee development
6. Monitoring & Evaluation Officer (M&E)
   • Impact assessment, progress reports, quality control

🧩 Middle management

1. Regional / Field Coordinators
   • Responsible for individual regions: e.g. Freetown, Bo, Kenema, etc.
2. Training Managers
   • Planning and supervision of digital training courses
3. Logistics & Procurement Officer
   • Purchasing of materials, equipment, transport, distribution
4. Communications & Outreach Officer
   • Public relations, social media, participant recruitment

👨‍🏫 Specialist level / execution level

1. Trainers / Digital Instructors
   • Conducting training courses
2. IT Support Staff
   • Technical assistance with equipment, internet, electricity
3. Admin Assistants
   • Office support (registration, documentation)
4. Facility & Maintenance Staff
   • Cleaning, repairs, security (security guards)
5. Community Mobilisers
   • Local awareness raising, participant motivation

🔁 External partners / stakeholders (not directly under the CEO, but involved):

• Partner NGOs
• Government representatives (ministries, schools)
• International organisations (e.g. UN, World Bank)
• Funding institutions